Refunds, contracts, & Cancellations
Activate Your Dream with Quiana J is now a subsidiary of NATD Media, LLC; therefore, all contracts from the Activate Your Dream with Quiana J brand will reflect this change as of October 1, 2017.
Paid Digital Courses:
Since Activate Your Brand with Quiana J is offering non-tangible irrevocable goods, we do not issue refunds once the order is accomplished and access is granted to the product. As a customer you are responsible for understanding this upon purchasing any item on this site.
If you become unavailable for your scheduled VIP session, Quiana J will work with you to reschedule for another day that suits both parties. A change in your schedule will not grant you a refund of your deposit or your full payment if it has already been made.
After you have attended a VIP session, Quiana J does not issue refunds for any reason.
All coaching session fees, whether 1 on 1 coaching, group coaching, brand clarity sessions, or any other coaching program where Quiana J is advising business and brand strategy information for a fee is non-refundable. If you become unavailable for your scheduled sessions, Quiana J will work with you to reschedule for another day that suits both parties.
If a Brand Design Service is in conjunction with coaching sessions, the same non-refundable policy applies. However, Quiana J will try to accommodate the brand design process and final result of the project as much as possible to satisfy the client.
Brand Design Services:
Brand Design Services, purchased separately from coaching sessions, (like the A La Carte services) do have a refund policy outlined during the initial consultation and as outlined on the contract that will be given to the client before Brand Design services commence.
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If you have any questions about this Refund, Contracts, & Cancellation Policy, please contact us at firstname.lastname@example.org.